Terms of Service & Privacy Policy
Von Neumann Systems LLC
Effective Date: 2026-07-31 | Version v2.0
Section 1: Definitions
The following definitions apply throughout these Terms of Service and Privacy Policy:
- "Platform" refers to the TheAwardVault website, web application, mobile application, and all related services operated by Von Neumann Systems LLC at TheAwardVault.com.
- "Digital Asset(s)" refers to the digital trophies, certificates, and awards generated by the Platform. This includes, but is not limited to, the final 2.5D composite images, raw 3D digital files (such as GLB formats), the underlying modular 3D assembly components, and any associated coordinate or scaling metadata provided for download or display.
- "Granter" refers to the User or Organization who initiates and purchases a Digital Asset for transfer to a Recipient.
- "Recipient" refers to the User or third party designated by the Granter to claim, display, and download the Digital Asset.
- "Organization" or "Org" refers to a legal entity — such as a school, sports club, employer, or civic organization — that has been approved and authenticated by Von Neumann Systems LLC to use the Platform to issue Digital Assets to Recipients.
- "Authorized Organization Representative" refers to a natural person who has been designated by an Organization and authenticated by Von Neumann Systems LLC to act on behalf of that Organization within the Platform.
- "User" refers to any individual who creates a personal account on the Platform, including Granters, Recipients, and Authorized Organization Representatives.
- "User-Generated Content (UGC)" refers to any custom text, corporate logos, school emblems, or custom 3D files uploaded or inputted by a Granter or Recipient into the Platform.
- "Child" refers to any individual under the age of thirteen (13) years. Verifiable parental consent is required before a Child's account may be activated.
- "Minor" refers to any individual under the age of eighteen (18) years, and therefore includes every Child. Privacy protections described in Section 2.2 apply to all Minors.
Section 2: Account Creation, User Eligibility, and Account Terms
2.1 Age Requirements and COPPA Compliance
Von Neumann Systems LLC complies with the Children's Online Privacy Protection Act (COPPA). COPPA applies to Children (under 13). The following rules apply to accounts associated with Children:
- Von Neumann Systems LLC does not knowingly collect personal information directly from a Child without verifiable parental consent.
- When an Organization issues a Digital Asset to a Child, the Organization warrants that it has obtained all necessary parental or guardian consent to share that individual's name and contact information (if any) with the Platform.
- A Child's Digital Asset may be claimed and managed by a parent or guardian on the Child's behalf. In such cases, the parent or guardian's email address may be used in lieu of the Child's.
- If Von Neumann Systems LLC discovers that personal information has been collected from a Child without verifiable parental consent, it will delete that information promptly.
- Parents or guardians may contact Von Neumann Systems LLC at privacy@theawardvault.com to request deletion of a Child's personal information, to review information collected, or to revoke consent.
The following protections apply to all Minors (under 18), including those aged 13 to 17 who created their own account:
- Digital Assets are private by default and are not publicly discoverable.
- A Minor's Digital Assets cannot be made public, shared by public link, or embedded on third-party websites.
- A Minor's information is never used for targeted advertising, and is not sold.
- These protections remain in force until the account holder turns 18, regardless of any setting the account holder selects.
From age 13, a Minor may exercise their own data rights directly — including requesting access to, or deletion of, their personal information — without going through a parent or guardian. For a Child (under 13), those rights are exercised by the parent or guardian.
2.2 Individual Account Creation
By creating an individual account on the Platform, you represent and warrant that:
- All registration information you submit is accurate, current, and complete.
- You will maintain and promptly update your account information to keep it accurate.
- You have the legal capacity to enter into a binding agreement with Von Neumann Systems LLC.
- You are not barred from using the Platform under any applicable law.
- Your use of the Platform will comply with these Terms at all times.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify Von Neumann Systems LLC immediately of any unauthorized use of your account.
Account Longevity: Von Neumann Systems LLC intends for the Platform to serve as a permanent, long-term home for your Digital Assets. Individual accounts will not be deactivated solely due to inactivity. However, Von Neumann Systems LLC makes no guarantee of indefinite service availability; please refer to Section 8 (Service Availability and Platform Discontinuation) for applicable limitations. You are responsible for maintaining local backups of any Digital Assets you wish to preserve.
Account Termination by User: You may request termination of your account at any time by contacting Von Neumann Systems LLC at support@theawardvault.com. Upon termination, your public display vaults will be deactivated. Digital Assets previously issued by you to non-violating Recipients shall remain valid and accessible to those Recipients.
2.3 Authentication via Third-Party Identity Provider
Account creation and authentication are managed through Auth0, a third-party identity and access management provider. By creating an account, you acknowledge that your authentication credentials are processed by Auth0 and subject to Auth0's terms of service and privacy policy, in addition to these Terms.
2.4 Privacy & Data-Rights Controls
You may review and exercise your privacy choices at any time from your account's privacy controls (/account/privacy), including managing optional email preferences (digest and marketing, which are off by default) and submitting data-subject requests (access, portability, rectification, restriction, and deletion). These controls and our handling of your data are described in the Privacy Policy. To deter abuse, account creation is rate-limited per network, and automated or bulk account creation is prohibited under Section 9.
Section 3: Organization Enrollment and Terms
3.1 Organization Eligibility and Vetting
To register as an Organization on the Platform, the applicant must be a legally recognized entity (including but not limited to incorporated businesses, registered non-profits, accredited educational institutions, and chartered sports associations). The following rules govern Organization enrollment:
- Application: An Authorized Organization Representative must submit an application identifying the Organization, providing proof of legal existence, and designating at least one administrator account.
- Vetting Process: All Organization applications are subject to a manual review and approval process conducted by Von Neumann Systems LLC personnel. Submission of an application does not guarantee approval. Von Neumann Systems LLC retains sole and absolute discretion to approve or deny any Organization application, for any reason or no reason, without liability.
- Approval: Von Neumann Systems LLC will notify the applicant of its approval decision via the email address provided in the application. Only upon receipt of a formal approval notice may an Organization begin using the Platform's organizational features.
- No Appeal Right: Denial of an Organization application is final. Von Neumann Systems LLC is under no obligation to explain the basis for a denial.
3.2 Organization Representative Authority
By submitting an Organization application or accepting these Terms on behalf of an Organization, the Authorized Organization Representative warrants that:
- They have full authority to legally bind the Organization to these Terms.
- The Organization has authorized them to enter into this agreement.
- All information submitted in the application is accurate and complete.
Von Neumann Systems LLC may rely on the representations of the Authorized Organization Representative without independent verification of their authority.
3.3 Organization Obligations
Organizations and their Authorized Organization Representatives agree to:
- Use the Platform only to issue Digital Assets that reflect genuine recognition or achievement.
- Ensure that any Recipient contact information submitted has been collected lawfully and with appropriate consent, including parental consent where Recipients are Minors.
- Maintain the security of their administrator accounts and promptly notify Von Neumann Systems LLC of any unauthorized access.
- Comply with all applicable laws governing their relationship with Recipients, including employment law, student privacy law (including FERPA where applicable), and consumer protection laws.
- Not use the Platform to issue Digital Assets that are false, misleading, defamatory, harassing, or otherwise harmful.
3.4 Organization Billing
Organizations are the purchasing party for Digital Assets issued through the Platform. All billing and wallet-related terms in Section 5 apply to Organizations. Individual Users who are members of an Organization do not bear personal financial liability for Digital Assets issued by that Organization through the Organization's account.
3.5 Organization Suspension and Termination
Von Neumann Systems LLC may suspend or terminate an Organization's access to the Platform if:
- The Organization violates any provision of these Terms.
- Von Neumann Systems LLC reasonably suspects the Organization is engaged in fraudulent, harmful, or abusive conduct.
- The Organization's legal status changes such that it no longer qualifies for enrollment.
- The Organization fails to maintain a valid payment method on file.
Upon Organization termination, Digital Assets previously issued by the Organization to individual Recipients shall remain accessible to those Recipients, subject to the provisions of Section 4.3.
Section 4: Intellectual Property & Digital Asset License Agreement
4.1 License Grant
Subject to your compliance with these Terms, Von Neumann Systems LLC grants both the Granter and the Recipient a limited, non-exclusive, revocable, non-transferable, and non-sublicensable license to download, display, and utilize the Digital Assets strictly for personal, non-commercial use.
4.2 Permitted Uses
Under this license, Users are permitted to:
- Display Digital Assets within their designated digital display vaults on the TheAwardVault Platform.
- Download copies of the 2.5D composite images and raw 3D files to personal hardware.
- Utilize the 3D files to physically 3D print the Digital Assets for personal, private use or physical gifting. Paying for print materials, the use of a consumer-grade 3D printer, or engaging a third-party 3D printing service (such as an online print bureau) to produce a copy for personal use or gifting does not constitute a violation of this license, provided no commercial sale or commercial distribution of the printed object occurs.
- Share Digital Assets via the Platform's social sharing features (such as LinkedIn or other integrated channels) subject to the terms of Section 4.6.
4.3 Strict License Restrictions (Non-Commercial Clause)
Users are expressly prohibited from monetizing or commercially exploiting the Digital Assets. You may not:
- Sell, sub-license, distribute, rent, or lease the digital 2.5D images, raw 3D files, or individual modular components.
- Manufacture, 3D print, or physically fabricate Digital Assets for the purpose of commercial sale, resale, or distribution.
- Mint, register, or associate the Digital Assets with non-fungible tokens (NFTs), blockchain-based smart contracts, or any similar digital tokenization or ownership-registration mechanism, whether or not such mechanism involves a financial transaction. Note: This restriction is included because NFTs and similar mechanisms create independently transferable records of ownership over digital content. Because Von Neumann Systems LLC retains intellectual property rights in the Digital Assets, any attempt to tokenize or independently register ownership in those assets — regardless of the technology used — would conflict with the license granted herein.
- Modify, reverse-engineer, or create derivative works from the raw 3D meshes or modular components to bypass the limitations of this license.
4.4 User-Generated Content & License to Operate
Von Neumann Systems LLC claims no intellectual property ownership over the User-Generated Content (UGC) you provide. By submitting UGC (including text, logos, or custom 3D files), you grant Von Neumann Systems LLC a worldwide, royalty-free, sublicensable, and transferable license to host, store, render, composite, and display the UGC strictly for the purpose of operating, securing, and providing the Platform's services.
Retention of uploaded UGC files: Raw UGC files (such as uploaded 3D files or logos) may be retained by Von Neumann Systems LLC for a period necessary to provide the service and for backup purposes, after which they may be deleted. Von Neumann Systems LLC does not guarantee the indefinite storage of raw uploaded files. The resulting rendered Digital Asset is the primary deliverable.
4.5 User Warranties and Indemnification
By uploading UGC, the User warrants that they own all necessary rights, trademarks, and copyrights to the submitted materials. The User agrees to indemnify, defend, and hold harmless Von Neumann Systems LLC, its officers, directors, employees, and agents against any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from copyright or trademark infringement or any other violation of third-party rights related to the User's uploaded content.
4.6 Social Sharing and Embedded Display
The Platform provides features that allow Users to share Digital Assets via third-party platforms (such as LinkedIn) or to embed Digital Asset displays on external websites using the Platform's embed tools. The following terms govern these features:
- License for external display: Your license to display a Digital Asset extends to sharing it via the Platform's social sharing tools and embedding it using the Platform's official embed code, subject to the non-commercial restrictions of Section 4.3.
- Effect of revocation on shares and embeds: If a Digital Asset is revoked (pursuant to Section 4.7) or an account is terminated (pursuant to Section 7.3), any Platform-served embed that dynamically checks against the Platform's servers will reflect the revocation — the embed will cease to display the Digital Asset. Static copies (such as downloaded images shared directly to a social platform) are subject to the same legal restrictions as downloaded files under Section 4.7 but cannot be technically recalled by the Platform.
- Third-party platform terms: When you share a Digital Asset to a third-party platform, you are also subject to that platform's terms of service. Von Neumann Systems LLC is not responsible for content moderation decisions made by third-party platforms.
4.7 Revocation of License
The Granter retains the administrative right to revoke any Digital Asset they have previously issued, at any time. The following rules govern revocation:
- Scope of revocation: Upon revocation, the Recipient's license to display the Digital Asset on the Platform is immediately terminated, and the Digital Asset will be removed from the Recipient's active Platform display vault.
- Downloaded files: Von Neumann Systems LLC will not actively pursue the recovery or deletion of Digital Asset files that a Recipient has previously downloaded to their personal, offline hardware. However, the Recipient's legal right to use or display those files — including publicly displaying them, sharing them, or attempting to re-import them to the Platform — is permanently revoked upon revocation of the Digital Asset. The Recipient may retain a personal offline copy for private viewing only.
- Platform re-import prohibited: A Recipient may not re-upload, re-import, or otherwise attempt to reinstate a revoked Digital Asset to the Platform or to any third-party platform in a manner that implies Platform endorsement or active license.
- Revocation is not a refund: Exercise of the revocation right is an administrative feature. It does not entitle the Granter to a refund, credit, or reimbursement of the original purchase price. See Section 5.4.
4.8 Enforcement and Loss of Access
Violation of the non-commercial restrictions in Section 4.3 will result in immediate termination of the offending User's account, subject to the consequences described in Section 7.3.
4.9 Granter Issuance Representations (Lawful-Basis Attestation)
By issuing a Digital Asset to a Recipient, the Granter represents and warrants that they have a lawful basis to contact that Recipient at the address provided, and that any required consent (including parental or guardian consent where the Recipient is a Minor) has been obtained. For Canadian Recipients, the Granter must affirm a basis recognized under Canada's Anti-Spam Legislation (CASL) — a business or personal relationship, prior consent, or otherwise no notification email will be sent. These attestations are recorded and may be relied upon by Von Neumann Systems LLC.
4.10 Recipient Data Controls & Same-Granter Cooldown
Every award notification includes a one-click control allowing a Recipient to remove their information, which is separate from the permanent Unsubscribe opt-out.
- Delete (erasure): a Recipient may erase a pending (unclaimed) award before claiming it. When a Recipient with no account does so, all of their unclaimed awards are cancelled, and the issuing Granter is blocked from sending a new Digital Asset to that same Recipient for one (1) year (a same-Granter cooldown).
- No charge, no refund: pending Digital Assets are not charged until claimed, so a deletion incurs no charge and no refund. The Granter is notified that the pending award was removed at the Recipient's request.
- Unsubscribe vs. delete: Unsubscribe is a permanent do-not-contact opt-out that survives account deletion. A one-click delete is backward-looking erasure and does not, by itself, bar a future lawful award from a different Granter.
Section 5: Transactions, Billing Logic & Refunds
5.1 Pricing and Payment Processing
All transactions for Digital Assets on the Platform are executed as single, non-tiered, one-time purchases. Payments are securely processed through Stripe. Von Neumann Systems LLC does not capture, store, or process full credit card numbers or sensitive financial instruments on its internal servers. User and Organization portals display only transactional metadata, billing history, and current account balances.
5.2 Sales Policy
All sales and transactions are final at the time of purchase, except as expressly provided in Section 5.3 (Accidental Creation & Limited Refund Policy). The failure or refusal of a designated Recipient to create an account, accept the transfer, or download the Digital Asset does not constitute grounds for a refund.
5.3 Accidental Creation & Limited Refund Policy
Users who initiate a transaction in error may request a refund under the Accidental Creation policy, subject to the following conditions:
- Claim Window: The Granter must submit a formal refund request within thirty (30) calendar days of the original transaction timestamp.
- Approval Process: All refund requests are subject to internal review and are issued at the sole discretion of Von Neumann Systems LLC. Approval is evaluated based on transaction metadata, account history, and system verification of the error.
- Effect of Refund: Upon issuance of a refund, the associated Digital Asset will be immediately voided and revoked. Any pending notifications to the Recipient will be canceled. The refund will be returned to the original payment method or Organization wallet, as applicable.
- Abuse Prevention: Von Neumann Systems LLC reserves the right to deny any refund request where it detects patterns of account abuse, excessive automated generation, or bad-faith transactions.
5.4 Granter Revocation — No Refund Entitlement
A Granter may unilaterally revoke a Digital Asset pursuant to Section 4.7. For clarity, revocation is a separate administrative action from a refund request under Section 5.3. Revocation of a Digital Asset does not entitle the Granter to any refund, credit, or reimbursement. A Granter who wishes to seek a refund must separately submit a refund request under Section 5.3, subject to the eligibility requirements therein.
5.5 Fraud, Chargebacks, and Dispute Handling
Von Neumann Systems LLC actively monitors for fraudulent transactions. In the event of confirmed fraud, unauthorized payment usage, or a formal chargeback initiated via a payment processor or issuing bank, Von Neumann Systems LLC will immediately revoke the disputed Digital Assets and return the disputed funds to the applicable financial institution. Von Neumann Systems LLC reserves the right to immediately suspend or permanently terminate the accounts of any Users involved in fraudulent activities or invalid chargeback disputes.
5.6 Billing History Access & Audit Controls
A User's billing history and account balance are accessible through the User's personal dashboard. Access may also be granted to explicitly authorized delegated administrators and Von Neumann Systems LLC employees. All secondary access to User billing histories by delegated admins or employees is authenticated, strictly gated, and subject to internal audit logging.
Section 6: Employee and Delegated Administrator Portal Terms
6.1 Scope
Von Neumann Systems LLC operates an internal employee portal and permits Organizations to designate delegated administrators with scoped access to Platform data. This Section governs all such access.
6.2 Role-Based Access Control
Access to the employee and delegated administrator portal is governed by role-based access control (RBAC). The following roles are defined:
- Platform Administrator (Von Neumann Systems LLC): Full access to all organizational and individual account data, billing records, and platform configuration. Reserved for Von Neumann Systems LLC personnel only.
- Platform Support (Von Neumann Systems LLC): Read and limited write access to organizational and individual account data for the purpose of resolving support issues. May not alter financial records or permanently delete accounts.
- Platform Read-Only (Von Neumann Systems LLC): Read-only access to organizational and individual account data. No ability to make changes.
- Organization Delegated Administrator: Access limited to the data of the specific Organization that designated them. May not access other Organizations' data or individual User data outside their Organization.
6.3 Employee and Delegated Admin Obligations
All individuals with access to the employee or delegated administrator portal agree to:
- Access only the data necessary to perform their authorized functions (principle of least privilege).
- Not share, export, or use Platform data for any purpose outside of their authorized role.
- Report any suspected unauthorized access or data breach to Von Neumann Systems LLC immediately.
- Comply with all applicable data protection laws, including the CCPA/CPRA.
Von Neumann Systems LLC personnel access to User records is logged and subject to peer-reviewed internal audit. Unauthorized access by Von Neumann Systems LLC personnel is a violation of company policy and may constitute a violation of applicable law.
6.4 Contractor Access
Where Von Neumann Systems LLC engages contractors or third-party service providers who require access to Platform data, such access is governed by written data processing agreements requiring the same data protection standards as apply to Von Neumann Systems LLC employees. Such contractors are not permitted to use Platform data for any purpose other than performing the services contracted.
6.5 Termination of Access
Access credentials for the employee and delegated administrator portal will be promptly revoked upon termination of employment, end of a contractor engagement, or removal of an Organization's delegated administrator designation. Von Neumann Systems LLC and Organizations are each responsible for managing the timely revocation of their respective authorized users' access.
Section 7: Enforcement & Account Termination
7.1 Right to Monitor and Audit
Von Neumann Systems LLC reserves the right, but assumes no obligation, to monitor the Platform, public display vaults, and User-Generated Content for violations of these Terms, including suspected violations of the non-commercial license restrictions of Section 4.3 and prohibited conduct under Section 9.
7.2 Termination for Cause
Von Neumann Systems LLC may immediately suspend or permanently terminate a User's or Organization's account, without prior notice or liability, if the account is found — or reasonably suspected — to be in violation of these Terms. This includes, but is not limited to, unauthorized commercial exploitation of Digital Assets, commercial 3D printing, prohibited data extraction, fraudulent transactions, or violation of the COPPA-related obligations of Section 2.1.
7.3 Structural Consequences of Termination
Upon termination of an account for cause, the following mechanics will be executed simultaneously:
- The Terminated User or Organization:
- All access to the Platform is immediately revoked.
- Public display vaults and trophy showcases are permanently deactivated and made inaccessible to the public.
- The User permanently loses the right to access, view, or download any historically granted or received Digital Assets through the Platform.
- Downstream Protection for Innocent Recipients:
- Digital Assets issued by the terminated account to non-violating Recipients prior to termination shall remain valid, active, and accessible to those Recipients.
- Upstream Visibility for Innocent Granters:
- Digital Assets granted to the terminated User by a non-violating Granter prior to termination will not be retroactively revoked. The original Granter will retain visibility of the transaction in their dashboard.
7.4 Automated Send Suspension & Domain Controls
To protect Recipients and email deliverability, Von Neumann Systems LLC may automatically suspend a Granter's ability to send Digital Assets where rolling complaint or bounce rates exceed defined thresholds, and may block disposable or known-spam sending domains. A send suspension affects sending only — it does not remove access to previously issued or received Digital Assets — and is subject to a human review and appeal path. This anti-abuse measure is separate from termination for cause under Section 7.2.
7.5 Survivability of Provisions
Upon termination of a User's account for any reason, all provisions of these Terms which by their nature should survive termination shall survive, including without limitation Sections 4.4 (UGC License), 4.5 (User Warranties and Indemnification), 5.2 (Sales Policy), 5.5 (Fraud and Chargeback Handling), 7.3 (Structural Consequences), 10 (Disclaimers), 11 (Limitation of Liability), 12 (User Indemnification of Von Neumann Systems LLC), and 13 (Governing Law and Dispute Resolution).
Section 8: Service Availability and Platform Discontinuation
8.1 No Service Level Guarantee
The Platform may be subject to interruptions, outages, maintenance windows, or degraded performance without notice. Von Neumann Systems LLC shall not be liable to any User or Organization for any loss arising from Platform unavailability.
8.2 Modification and Discontinuation of Service
Von Neumann Systems LLC reserves the right, at its sole discretion, to modify, suspend, or permanently discontinue the Platform or any of its underlying services at any time, with or without notice. Von Neumann Systems LLC shall not be liable to any Granter, Recipient, Organization, or third party for any modification, suspension, or business dissolution.
8.3 User Responsibility for Local Backups
While Von Neumann Systems LLC intends for the Platform to serve as a long-term home for Digital Assets, the Platform does not guarantee permanent or indefinite cloud storage. Users are expressly instructed and solely responsible for downloading and maintaining secure local backups of their licensed 2.5D composite images and raw 3D files. In the event of platform discontinuation, account termination, or business dissolution, Von Neumann Systems LLC makes no guarantee that online display vaults or historical files will remain accessible.
Section 9: Prohibited Conduct and Automated Data Extraction
9.1 Prohibition on Scraping and Automated Data Extraction
Users who have agreed to these Terms are strictly prohibited from utilizing any automated means, including robots, spiders, scrapers, web crawlers, data mining tools, or AI-driven agents, to access, interact with, or extract data from the Platform. This prohibition applies to all Platform content accessible to authenticated Users.
Von Neumann Systems LLC may employ technical measures — including rate limiting, bot detection, and access blocking — to detect and prevent unauthorized automated access. Von Neumann Systems LLC makes no representation that technical measures will prevent all unauthorized access; legal enforcement against violating Users who accepted these Terms remains available regardless of whether technical measures were bypassed.
9.2 Prohibition on Data Processing and AI Training
Users may not copy, extract, or harvest any Digital Assets, textual data, or User metadata from the Platform for the purpose of developing, training, fine-tuning, or validating any artificial intelligence or machine learning models, or for processing into consumer profiles or datasets for sale to third parties.
9.3 Prohibited Account & Send Abuse
Users may not create sockpuppet or duplicate accounts, evade Platform send limits or cooldowns, or supply Recipient contact details without a lawful basis to contact them. Von Neumann Systems LLC employs pseudonymous correlation detection to identify such abuse for human review and may suspend or terminate accounts involved, consistent with Sections 7.2 and 7.4.
Section 10: Disclaimer of Warranties
Section 11: Limitation of Liability
To the fullest extent permitted by applicable law, Von Neumann Systems LLC's total cumulative liability to any User or Organization for any claim arising out of or related to these Terms, the Platform, or any Digital Asset shall not exceed the greater of: (a) the total amount paid by the User or Organization to Von Neumann Systems LLC in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) twenty-five U.S. dollars ($25.00). Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, Von Neumann Systems LLC's liability shall be limited to the greatest extent permitted by law.
Section 12: User and Organization Indemnification of Von Neumann Systems LLC
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Von Neumann Systems LLC, its officers, directors, members, employees, contractors, licensors, and agents from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of any provision of these Terms.
- Your User-Generated Content, including any claim that your UGC infringes the intellectual property, privacy, or other rights of a third party.
- Your use of the Platform in violation of applicable law.
- Your issuance of Digital Assets in violation of applicable law, including employment law, student privacy law, or consumer protection regulations.
- Your breach of any representations or warranties made in these Terms.
- Any claim by a Recipient or third party arising from your conduct on the Platform.
Von Neumann Systems LLC reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with Von Neumann Systems LLC's defense of that claim.
Section 13: Modifications to Terms of Service
13.1 Right to Modify
Von Neumann Systems LLC reserves the right, at its sole discretion, to update, modify, or replace these Terms at any time.
13.2 Notification of Changes
- Immaterial Changes: Updates that do not significantly alter User rights or obligations will become effective immediately upon posting. The "Last Updated" date will reflect the most recent revision.
- Material Changes: For changes that significantly affect User rights, licensing restrictions, billing logic, or privacy data handling, Von Neumann Systems LLC will provide notice to the email address associated with the User's account at least thirty (30) days prior to the new terms taking effect, or via a mandatory acceptance prompt upon the User's next active login session.
13.3 Acceptance of Modified Terms
A User's continued access to or use of the Platform after the effective date of any modifications constitutes formal acceptance of the updated Terms. If a User does not agree to the new Terms, their sole remedy is to cease using the Platform and terminate their account.
Section 14: International Use and Export Compliance
14.1 Geographic Restrictions
Von Neumann Systems LLC is based in the State of California, United States. The Platform is provided for use primarily by persons located in the United States. Von Neumann Systems LLC makes no representation that the Platform is appropriate or legally available for use outside the United States. Users who access the Platform from outside the United States do so at their own initiative and are solely responsible for compliance with local laws.
14.2 Export Controls
Digital Assets, including all 3D files and related technology, are subject to United States export control laws and regulations. Users agree not to export, re-export, or transfer, directly or indirectly, any Digital Assets or Platform technology in violation of United States law.
Section 15: Governing Law and Dispute Resolution
15.1 Governing Law and Venue
These Terms, and any dispute arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the State of California, United States, without giving effect to any choice or conflict of law provision. Any legal action arising out of these Terms or the Platform shall be instituted exclusively in the federal or state courts located in Santa Clara County, California. You waive all objections to the exercise of jurisdiction over you by such courts.
15.2 Binding Arbitration Agreement
By agreeing to these Terms, you agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, the Digital Assets, or the breach, termination, enforcement, interpretation, or validity thereof, shall be resolved through final and binding arbitration.
- Arbitration Rules: The arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
- Location: The arbitration shall be conducted in San Jose, California, unless both parties mutually agree to conduct proceedings virtually.
- Exceptions: Either party retains the right to bring an individual action in small claims court. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent infringement of intellectual property rights.
15.3 Class Action and Jury Trial Waiver
Any arbitration or proceeding shall be limited to the dispute between Von Neumann Systems LLC and you individually. There is no right or authority for any dispute to be arbitrated on a class action basis.
15.4 Thirty-Day Right to Opt Out
You have the right to opt out of the binding arbitration and class action waiver provisions set forth in Sections 15.2 and 15.3 by sending written notice of your decision to opt out to Von Neumann Systems LLC within thirty (30) days of your first use of the Platform or initial creation of an account, whichever is earlier.
Von Neumann Systems LLC
Santa Clara County, California, United States
Contact: legal@theawardvault.com
Last Updated: 2026-07-31